IntelliPaaS Documentation v25

Welcome to IntelliPaaS: Documentation v25.01

In today’s IT environment, exchanging information and addressing issues with internal teams, suppliers, and other partners is possible through tickets and ticketing systems that enable data exchange across internal and external systems. While this is a routine activity in every organisation, challenges arise when different parts of the organisation use different ticketing systems.

If your organisation is encountering difficulties in exchanging information across various ticketing systems and suppliers, IntelliPaaS can be a beneficial solution.

IntelliPaaS bridges the gaps between systems by establishing a no-code, low-code workflow. The platform includes standardised interfaces that can be deployed within days without necessitating customisations in individual systems. It integrates SaaS, on-premises, and cloud applications to provide a comprehensive, 360-degree view of customers, partners, and employees.

This is just one illustration of IntelliPaaS's capabilities. Discover more about the wide array of integration use cases that IntelliPaaS provides.


Introduction to IntelliPaaS
Explore IntelliPaaS, and understand its multi-tenant architecture and its various components. Learn about the features that make IntelliPaaS different and more efficient than any other integration tool.

Onboarding and Implementation
Understand the configuration steps that need to be performed after the application is deployed successfully and before users can start to use the application.

IntelliPaaS MCU

Get a detailed description of all the sections inside IntelliPaaS MCU.
The underlying pages are dedicated to the different sections of the MCU and guide you on how to use them.

Using IntelliPaaS

Learn how to use and work on different sections of the IntelliPaaS MCU. Each of the child pages is dedicated to the individual section or sub-section of the IntelliPaaS Main Menu.

Administering
This topic guides you on the Administering tasks of IntelliPaaS MCU. The Administering section of IntelliPaaS is accessible only to the users having administrator roles.